Banner & images rework: we improved the way banners & pictures get shown.
Banners are clickable on the webshop, while the pictures are outlined better.

We advise to use a 816x459 format for banners.

Your clients can now be rewarded with Loyalty points after they did an order.
This will help you to turn them into recurrent clients.

Contact us if you would like this to be set up for you.

The platform got a visual 

In case you don't have a tablet, you can follow any incoming order on a website. Just log in to your account, and any order will be shown in the CMS system. This is less convenient so a tablet is really recommended.

Via the Ask Emma Order Manager you can indicate a certain order will take a bit longer than usual (15 min, 30 min, 1 hour). The person who ordered will immediately get a message in his Facebook Messenger that the order will take longer than usual.

In case someone creates an order, but this person does not do a payment, we will not send the order to you. In other words, you only get orders that are effectively paid. This way, you are sure you get your money.

There is one exception: if for example you activated 'pay at the point of sales', then a customer can choose this checkout option and they will only pay when they come into your restaurant.

For delivery we request the delivery address, which kinda sounds logical. Attention: We are not a service like Deliveroo or UberEats. Our systems allows those restaurants who want to organise delivery themselves, to offer this service to their clients.

We support popular methods as VISA, Mastercard, Maestro, Paypal, Bancontact, Payconiq, iDEAL, …

The pricing is explained on a separate page, see Pricing in the menu.

In the setup part we will import your menu either via Excel, or directly from your cash register.

Our system is fully aware of different VAT rules in different countries, which also can differ based on the fact the order is a takeaway or delivery order, or the order contains alcoholic drinks.

You can start by contacting us on the Register page and setting up a personal demo.

We integrate with multiple cash register systems. In case you use a POS that is not connected with the internet, obviously we can not inject the orders into your casher system. However, you still can view the orders in the Ask Emma Order Manager.

We are active worldwide

Yes, this is perfectly possible. You just need to add a tiny piece of code on your website, and the site will be converted from a simple site towards a cool webshop whereby people can order and pay.

We are a partner of Lightspeed for all mobile orders, so the answer is Yes :).